- Perfumes & fragrances — once opened, cannot be returned for hygiene reasons.
- Opened skincare products — serums, creams, and treatments once unsealed.
- Salon services — completed beauty treatments and appointments.
- Gift cards & vouchers — non-refundable and non-transferable.
- Sale & discounted items — all clearance and promotional items are final sale.
⚠️Note: Any product that has been used, tampered with, or is not in its original sealed condition will not be accepted for return regardless of purchase date.